Pasadena, CA 91185-5484

False Alarm Fees

“False alarm” means an alarm signal resulting in a response by the police or fire departments when an emergency does not exist. An alarm shall be presumed false if the responding police or fire personnel do not locate any evidence of an intrusion, the commission of an unlawful act, a fire, or other emergency on the premises which might have caused the alarm to sound. Alarms caused by earthquakes, hurricanes, tornadoes, or other “violent” acts of nature, shall not be deemed false alarms. (Ord 4.39)

An Alarm user shall be subject to fines, depending on the number of false alarms within a rolling 365 day period, based upon the following schedule:

1st false alarm - $0

2nd false alarm - $0

3rd false alarm - $165

4th false alarm - $246

5th+ false alarm - $310/each

Late Fees

A 10% late fee will be added to false alarm penalties at 30/60/90 days past due.

Non Response

Upon the 7th false alarm in a 365 day period, the alarm location will be sent a Non Response Letter. An additional $50 reinstatement fee will be assessed.

 

Appeals

False Alarms Fines

*Submit a written request/statement as to why you believe the charge and/or occurrence should be waived or removed from your account, along with any supporting documentation (police reports, alarm company documentation, etc.)

*Submit via email using the Contact Us page.

*Be sure to include your name, Permit #, alarm location address, incident date(s) in question, and reason for appeal.

*Be sure to include/attach any supporting documentation (alarm company call log, alarm repair receipts, etc.)

*Appeals must be submitted within Fifteen (15) calendar days of the original notice date. 

*Appeals require a $250 deposit to process. If appeal granted, the deposit will be refunded. If appeal is not granted, the deposit will be applied to outstanding fees.

 

Administrative Citations

*Appeal process is the the same, however, the alarm owner has Thirty (30) calendar days from the original notice date.